Tech Support

A. We try our best to answer our emails. Sometimes because this is not AUTOMATED, it is personal response, we cannot answer all emails. In order to BETTER YOUR CHANCES of getting your email answered, please send your questions to

We get spam just like everyone else does, but I get in total an average of 5000 emails a day. If you send your questions to the above email addy it is MORE LIKELY that I will read your email without it drowning in spam! REPLYING TO THE NEWSLETTER is the LEAST likely way to get your email read. That email addy gets the MOST spam.

Q: I used to be on your Newsletter list and all of the sudden the emails stopped. How do I get back on the newsletter list.

A: the sign up button link is on our homepage, please try to sign up thru that link. If by chance your email box got full and your email was "bouncing" you will need to reinstate your account. If you are signed up and status is ok, then please add the following email addies to your ADDRESS BOOK so that you may rec've emails and your isp does not think I am sending you spam

if you still do not rec've your email you will have to contact your ISP and have us "white listed" they are blocking your emails for some reason. IF YOU ARE ON AOL please scroll down for further instruction.

Q: I am having trouble at the forum! I keep getting REDIRECTED to the login page:

IF you are getting forwarded to the LOG IN PAGE OVER AND OVER again when trying to log in, and using INTERNET EXPLORER, do this

click on TOOLS in your top menu bar
click on INTERNET OPTIONS
click on PRIVACY TAB
move slider bar to LOW
click on APPLY and then OK
TRY AGAIN TO LOG ON

if the above does not work

MAKE SURE YOUR COOKIES ARE ENABLED

if you continue to have problems EMAIL ME AT webqueen@freelancebyu.com with FORUM in the subject line and I will get you additional help to get in!

THANK YOU!

Q: I do not see links in the newsletter only the words "go here" but there is no where to go!

A: you must be on "individual email" not "digest" to see the links. if you are on individual email and you cannot click please check the following

are you on "digest"? or "individual email?

are there "particular links" that are not working or all of them?

did you recently download a new program?

please look at the following ideas/solutions and let me know if ANY of them work for you

some other things it could be........... PLEASE LET ME KNOW WHAT WORKS FOR YOU OR DOESNT so that I can help others that may be having the same issue

if you are using Outlook Express version: 6.00.2800.1158

this is exactly what I am using click on your TOP menu bar and choose

TOOLS and then click on OPTIONS then READ make sure the box is NOT CHECKED that says "read in html"

next click on INTERNATIONAL SETTINGS and make sure the box is NOT CHECKED that says "use default setting for ALL incoming messages" this is what I have my settings adjusted to.

HERE are some other reasons you may be having trouble

TROUBLE WITH LINKS AND OR CLICKING IN NEWSLETTER

SPYWARE / SCUMWARE.......................this is a GROWING problem on the net........This is a program that some UNETHICAL sites use that puts unwelcome information / programs on your computer w/o you knowing about it. This slows down or bogs down your computer and also TAKES the credit away from our site for sending you to other sites so it looks like the GUILTY site is sending you instead of Freelancebyu. If a site ASKS you to download like GATOR and some POP UP BLOCKERS that is also SCUMWARE in that it not only loads what you think is GREAT but also downloads other things to your computer that TRACKS your websurfing and also steals my clicks. there are many articles about it and also some "fixes" I have in the past promoted a few programs to CLEAN your computer but they have prevented you once completely installed from CLICKING LINKS that you normally would. SOOO my advice is...........to download SPYBOT BUT do not do the immunization, only run and clean your computer from time to time AVOID the immunization part if you want to click as normal.

DO YOU LIKE GATORS MAIN FUNCTION OF FORM FILLING? but dont want spyware? DOWNLOAD this program to avoid those problems FILL FORMS AUTO MATCIALLY! NO SPYWARE at the time of this writing!

here is more info on the subject of SPYWARE / SCUMWARE

http://www.spywareguide.com/ The Spyware Guide was created to provide an all inclusive and updated resource on spy ware applications, what they do and how they’re used. These resources include: which software applications can detect and defeat spyware, an extensive database of all known spy software and adware applications and contact information as well as other privacy related products. As the spy versus spy battle rages on we have decided not to take sides, but to merely document the battlefield.
Spyware Guide has a large frequently asked questions (FAQ) library that’s easily searchable with down to earth terms that will help you better understand the impact of snooping programs.

NORTON INFO AND OR TROUBLE WITH LINKS AND CLICKS

If you are unable to see Merchant names, view links or click on merchants on our pages, you probably have either Norton or some other type of software with ad blocking software installed. The latest Norton may have this feature automatically turned on, when you installed it. This page is made possible by several sponsored links. Please turn off your ad blocking software to view this page in its entirety, thanks. If you believe it to be Norton thats causing the problem, Click on your Norton software, and click options, and 1. allow add content, and 2. Enable Cookies. If you have any type of tool bar you are running, this may also keep our links from being viewed by you. Disable them! Occassionally AOL users may have a problem with our links leading to an error page. If this happens to you, please use Internet Explorer when accessing our pages.

Please call 1-888-346-3704 (this is a toll free number) and let them know that you have not been able to receive email from freelancebyu@qcomp.net , freelancebyu@topica.com and freelancers@topica.com . Ask them to create a "problem report" and request that they manually make whatever changes are necessary to your email account that will enable you to receive our incoming email.
ALSO
Tell them that you want to have them put the above email addresses on their "white list" so that you will receive your newsletter.